Our Policies

Governance Policies

• Trust Deed (PDF) *
• Governance Charter (PDF) *
• Delegations Framework (PDF) *

• Employment Policy (PDF)
• Code of Ethics (PDF)
• Code of Conduct (PDF)
• Complaints Policy (PDF)
• Confidentiality Policy (PDF)
• People with Disabilities (Equity & Access) Policy (PDF)
• Privacy Policy (PDF)
• Tiriti o Waitangi, Working with Māori (PDF)
• Working with Pasifika peoples (PDF)

* Organisation specific policies

Operational Policies

• Child Protection Policy (PDF)
• Credit/Debit Card Policy (PDF)
• Informed Consent Policy (PDF)
• Records Management Policy (PDF)
• Recruitment Policy (PDF)
• Supervision Policy (PDF)
• Vehicle & Transportation Policy (PDF)
• Volunteer Policy (PDF)
• Working with Harmful Sexual Behaviours (PDF)

Guidelines & Practice Notes

• PN 23.2 Reimbursement of Motor Vehicle Expenses (PDF)

Frameworks & Forms

• Employment Framework (PDF)
• Employment: Letter of Appointment (PDF)
• Employment: Sample Role Definition (PDF)
• Reporting to the Royal Commission (DOC)
• Contract for Services (PDF)
• Service Consent Form (PDF)
• Services Continuity Planning (PDF)
• Supervision Agreement (PDF)

Guidelines & Practice Notes

• Purposeful Peer Support Practice Guidlines & Organisational Quality Standards (PDF)

• PN 20.1 Remote Support Guidance (PDF)
• PN 22.22 Working Well (PDF)
• PN 23.1 Peer Support Case Notes (PDF)

Frameworks & Forms

• Confidential Record & Consent Form (PDF)
• Confidential PPS Planning Worksheet (PDF)
• Client Service Quality Assessment (PDF)
• Peer Support Training Admission Criteria (PDF)
• Wellbeing Framework (PDF)
• My Wellbeing Plan (PDF)

Guidelines & Practice Notes

• Health and Safety Policy (PDF)
• Health and Safety Manual (PDF)

Forms

• HS-1 Health and Safety Commitment (DOC)
• HS-2 Hazard Risk Register (XLS)
• HS-3 Accident Incident Notification Form (DOC)
• HS-4 Accident Incident Report Form (DOC)
• HS-5 Incident Register (XLS)
• HS-6 Safety Induction Form (DOC)
• HS-7 Sub-Contractor Check Form & Acknowledgement (DOC)
• HS-8 MMO Manager Checklist (DOC)